We are seeking an enthusiastic and hands on Farm Shop Supervisor to support the delivery of our Retail Strategy within the Castle Howard Farm Shop. This is an exciting opportunity to champion exceptional food, drink and home gifting in a truly unique setting, while ensuring the highest standards of customer service and retail excellence.

As Farm Shop Retail Supervisor, you’ll play a key role in the daily running of the shop from maintaining stock and food safety standards to motivating and coaching the team. You’ll help drive sales, improve product ranges and create a welcoming, hospitality-style experience for every customer.

Key Deliverables

•    Be responsible for delivering the Retail Strategy at the Castle Howard Farm Shop.
•    To champion high quality, hospitality style customer service throughout the Farm Shop.
•    Ensure all retail stock processes are adhered to minimise waste and stockloss.
•    Be responsible for delivering and maintaining the Farm Shop food safety system.
•    Ensure all operations conform to health and safety requirements.
•    Undertake duty management shifts as determined by the weekly rota.
•    To engage the team in the weekly targets and deliver agreed SPH targets and beat retail budget sales.
•    Make recommendations for range improvements, increasing average transaction value and maximising profit contribution.
•    To develop, train and coach your team.
•    Ensure staff are briefed on new ranges and receive product knowledge training as appropriate.
•    Ensure all company policies are adhered to by yourself and your team.