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Frequently Asked Questions

Can I look round the House more than once?

With a valid ticket you can enter the House & Grounds as many times as you like on the day of your visit.

I'm a member of the HH, do I get free entry?

With effect from 1 May 2017, HH members can visit Castle Howard free of charge once per calendar year, including Christmas opening. We regret that we cannot permit access without a valid membership card.

Please see our Opening Times & Prices for more information

Are the House and Grounds accessible to all?

Facilities for wheelchair users and those with restricted mobility include designated parking, onsite land-transport and the option to borrow manual wheelchairs. 

Wheelchair users (under 200kg) are able to use our Supertrack Stairclimber. The Supertrack is the most common Stairclimber on the market and allows for an easy transition on the stairs. The Supertrack stairclimber will require visitors to transfer from their own wheelchair into the stairclimbler and takes visitors to the main floor and the majority of the rooms. We regret that access to the High South and Chapel is restricted, information on these areas is available to view in portfolios from within the House. 

The garden paths are a mixture of turf and gravel, with ramps to certain areas. 

For more information please visit our Accessibility page
Are pushchairs allowed in the House?

Unfortunately we cannot allow pushchairs in the House, but 'Hip-seats' can be borrowed free of charge to assist in carrying children (6months - 3years old) through the House. Your pushchair can be stored in the holding area in the House Entrance. 

Nappy changing facilities can be found in the House, lakeside and courtyard toilets.

Please visit our Family Visits page for more information

Are bikes allowed in the grounds?

Please note that bikes, children's scooters , and similar transport toys are not allowed in the grounds.

Please visit our Family Visits page for more information

Are dogs allowed at Castle Howard?

Dogs are welcome in the grounds of Castle Howard, we ask for them to be kept on a lead at all times for the safety of our wildlife and other visitors. 

Dogs are not permitted in the adventure playground or House (with the exception of assistance dogs). 

Dogs are welcome at the outdoor seating areas of our cafés and water bowls are provided. Free bones are available from the farm shop, subject to availability.

When do the fountains run?

The Atlas Fountain runs daily throughout the high season, between 10.45am and 4.00pm, the Prince of Wales Fountain is on at weekends only. Both fountains are powered by the Ray Wood Reservoir and due to fluctuating water levels they may not be operating at all times.

Can I take photos, videos or fly a drone?

We encourage visitor photography and enjoy seeing visitors share their day with us on social media using #castlehoward

Photography for personal use is permitted within the House and Gardens. Tripods and selfie sticks are not permitted in the House and flash photography should be avoided to help us care for our historic items and artefacts.

Wedding and engagement photography is not permitted onsite unless prior consent is obtained. Please contact [email protected] for details.

Commercial photography is not permitted onsite without prior permission, however we do welcome commercial filming enquiries. Please email Sophie Allanby ([email protected]) or phone 01653 648647 for further information. 

Please be aware that drones are not permitted for use on the estate. If you wish to take commercial photography (including drone footage), you must gain prior approval from our press office.

 

Are the roads suitable for large vehicles?

Height restrictions apply when approaching Castle Howard from eastbound on the A64 due to low and narrow archways on the approach road. Vehicles over 3.43m high x 2.60m wide should continue on the A64 to Malton and approach Castle Howard via Coneysthorpe (follow the brown signs from Malton).

Are barbecues allowed at Castle Howard?
Barbecues are not allowed anywhere on the Castle Howard Estate.
Does Castle Howard offer discount for carers?
We offer free admission to carers. Do not include carers when booking online as they will be given complimentary admission on arrival. 
Is there a car park?
Yes, all parking on site is free of charge. We have a hard-standing gravel car park and we also have a car park for Blue Badge holders. 
Is my Max Card valid at Castle Howard?

Yes, visitors are very welcome to use their Max Card at Castle Howard. Please show your card at the Ticket Office for free entry of 1 adult and 3 x children.

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If you have a specific enquiry please contact our Visitor Services team on 01653 648621.