Castle Howard is seeking a proactive and highly organised Show Manager to lead the delivery of our enchanting Father Christmas in the Castle experience. This hands-on role oversees every aspect of the show’s operation, from set-up to close-down ensuring a smooth, magical, and memorable experience for visiting families. The ideal candidate thrives under pressure, brings calm and confidence to busy live environments, and enjoys the joy and chaos of Christmas.

Key Responsibilities:
•    Oversee the full daily running of the Father Christmas in the Castle experience, ensuring seamless show delivery and a consistently high standard of visitor experience.
•    Manage and coordinate all show areas, technical elements, and backstage operations — first in, last out each day.
•    Lead and support two team members to ensure effective scheduling, communication, and smooth transitions between performances.
•    Maintain actor welfare and morale, ensuring a safe, happy, and professional working environment.
•    Handle customer interactions with warmth and diplomacy, including managing late arrivals, ticketing issues, and challenging situations during peak periods.
•    Monitor timekeeping, show pacing, and audience flow to keep performances on schedule.
•    Uphold Castle Howard’s reputation for exceptional service, ensuring every family enjoys a magical and memorable festive visit.
•    Contribute to the set-up and de-rig of the show, ensuring all areas are show-ready and beautifully presented.
•    Establish key relationships with other Castle Howard employees for the effective running and management of the show. 
•    Dynamic role, up and down stairs, moving stock, signs and audience – you’ll get your steps in!

About the Show:
"Father Christmas in the Castle" is a joyful and interactive Christmas experience where guests will meet Father Christmas, Mrs. Claus, and the merry WonderPhil. This is a live show featuring a magic, a story and Christmas songs followed by a personal moment with Father Christmas. This event is a festive highlight and returning experience for families visiting Castle Howard during the holiday season. Children leave with a Christmas gift. 

About Castle Howard:
Castle Howard, a magnificent historic house in North Yorkshire, offers a unique and enchanting Christmas setting. In addition to the Father Christmas experience, visitors can explore Christmas at Castle Howard: The Wonderful Wizard of Oz 


Join us at Castle Howard this Christmas and help create an unforgettable festive experience!